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FAQ

1.       Are we able to change some items from the menu?

We are able to change a maximum of 3 items of the same value.
There will be a surcharge if the selected item to swop is of a higher value.

2.       Do you cater halal food?

No, unfortunately we do not cater halal food.

3.       How much notice do I need to give to place a booking?

Orders made must be at least 5 working days prior to event.

4.       What is the collection time for the buffet?

Collection of buffet will be 3 hours from time of delivery or 10.30pm whichever is earlier.

5.       Can I extend the collection time for my buffet?

Extension of collection time will not be advisable as food is best consumed within the stated duration.
Should you require an extension, do inform our sales person upon order and will be based on case-to-case basis.

6.       What will be the quantity of food provided?

20% extra will be provided as buffer.

7.       When is the latest I can make changes to my order?

Amendments must be done 3 working day (before 12 noon) before the event.

8.       Will there be cancellation charges if I need to cancel my order after confirmation?

50% of the total bill if cancellation of event takes place 3 working days before the event.
100% of the total bill if cancellation of event takes place 1 working day or less before the event.

9.       What is the mode of payment?

Payment must be made via cash or cheque upon delivery.
Credit card payment is available but transaction must be done 2 working days before the event.

 
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